Yes, the app is no cost.
No, the app is available to students, parents, faculty, staff and anyone who wishes to download it via the App Store or Android.
No, the WCU Safe app is an additional resource to expand safety and security for the campus community. Learn more about WCU Alert: wcupa.edu/wcualert/
WCU Safe App - FAQ's
- 1.“Call 911” when pressed will connect you to the closest 911 center.
- 2. “Call Public Safety” when pressed will call West Chester University Police Dispatch
Location Services Features- FAQ's
Locations Services features on the AppArmor Platform utilize many different sophisticated pieces of technology. This technology is complex and has many variables which can modify accuracy levels and other readings from a smartphone. This document is meant to address some of the most common questions that come up when a location services feature is used.
Without getting too technical, Location Services is the ability of a smartphone device to determine your location. They are required for numerous apps, such as Google Maps, Uber and more. Incidentally, WCU SAFE app does not track your position unless you request to do so, such as in the case of using a safety walking feature (more on that below).
Location Services is a combination of 3 different services on your smartphone: your GPS connectivity, your cellular connectivity and whether your Wi-Fi is on. These 3 services come together using trilateration (not triangulation, which is different) to determine your location with the highest degree of accuracy, which is about 15-30 feet (5-10 meters).
As mentioned in the previous answer, location services are dependent on GPS capabilities, Wi-Fi being “on” and cellular connectivity. When a user is indoors, location readings from all the services, but particularly Wi-Fi, become less accurate as the signal is literally bumping into walls, pipes, floors etc. This skews the reading, making it less accurate.
Simply: Location services work better outside.
That’s a big question. Essentially, satellites are constantly relaying information down to your smartphone. When there are more satellites available, it becomes more accurate. Here’s a handy video on how it works in very specific details
No. You are only giving your position to the administrators of your AppArmor system when you (the enduser) request to do so. So, for instance if you decide to tap the button which sends your location to the Communication Center, then the app will do so. Otherwise you are not being tracked.
When you first access a location services feature, the app will try to get the most accurate reading possible. However, due to the numerous possible environmental and user-preference factors, the readings maybe be inaccurate at first. After the initial reading, the app will constantly attempt to improve the accuracy of the reading. That is, as time goes on the reading will be more accurate. However, if you enter an area with limited connection (such as a building) the reading may become less accurate as environmental factors have changed. The important takeaway here is this: the smartphone and the app are always trying to get the most accurate reading possible.
Again, this is the smartphone trying to get the most accurate reading for that user’s location. As environmental conditions change, the accuracy will improve and worsen depending on those conditions. Give the user time to return to a location of better connection or (when applicable) give them a call to notify them that you’re not sure of their current position.
Ultimately, we’d all love if location services were always 100% accurate. The reality though is that while the app and the smartphone are attempting to get the reading to its most accurate level of 15-30 feet (5-10 meters), there are numerous environmental and user-preference factors which an affect the reading.