About Us

Our Mission

The Teaching and Learning Center shares expertise with the WCU community of educators through close professional relationships and professional development initiatives. We aim to advance the university’s strategic goal of learning by increasing faculty knowledge of pedagogical techniques, best practices in course design, educational technology, and digital accessibility. 

Our Goals

  • Collaborate with faculty in the development of learning experiences and program development.
  • Research innovative, emerging, creative, and transformational technologies, tools, and practices.
  • Ensure compliance with federal guidelines and regulations concerning consistent, effective, and efficient distance education programs.
  • Coordinate with campus stakeholders, units, and offices with online training and instruction.
  • Support faculty with instructional technology for all modes of instruction.

Information & Guidelines 

What is an Instructional Designer?

Every faculty member at West Chester University has an instructional designer assigned to them from the Teaching & Learning Center. Instructional designers assist faculty with the development, implementation, and evaluation of their courses.

Working collaboratively with the faculty member, instructional designers can assist with:
  • Designing courses for any modality (face-to-face, hybrid, hyflex, or online)
  • Creating and revising learning activities or assessments
  • Establishing inclusive learning environments
  • Organizing, building, and configuring D2L course sites
  • Selecting and incorporating instructional technology
  • Assisting and supporting multimedia development
  • Adhering to accessibility standards
  • Troubleshooting instructional and technology challenges

When should I contact my Instructional Designer?

TLC’s staff, as nonrepresented managers, are available during regular business hours (8:00am to 4:30pm). Although we do not operate on evenings or weekends, you are always welcome to send any questions or requests to our staff or our support line outside of these hours.

Additionally, our instructional designers are busiest in the two-three week period leading into the start of the fall and spring semesters. To make sure you're able to receive as much support as possible during this time, we recommend contacting your instructional designer a month in advance of the start of the semester.

Civility in the Faculty & Instructional Designer Relationship

Our office embraces WCU’s Civility statement, which states: at WCU, “we value the special talents and contributions of each member of our community”, and we have a “shared responsibility to treat each other as individuals, with respect and courtesy.” Just as faculty are experts in their fields of study, instructional designers are experts in their field, and it is through the combined efforts of faculty and designer that quality learning experiences are built.


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Our Staff

H. Naomie Nyanungo

H. Naomie Nyanungo, Ph.D. (she/her)
Associate Provost for Learning & Teaching Innovation

Pat Brander

Pat Brander (she/her)
Administrative Assistant

Janneken Smucker

Janneken Smucker, Ph.D. (she/her)
Faculty Associate for Teaching & Learning

Marc Drumm

Marc Drumm, M.Ed. (he/him)
Senior Instructional Designer

Tom Pantazes

Tom Pantazes, Ed.D. (he/him)
Instructional Designer

Amber Alvord

Amber Alvord, M.Ed. (she/her)
Instructional Designer

Madison Steinbrenner

Madison Steinbrenner, M.S. (she/her)
Instructional Designer

Jessica Drass

Jessica Drass, M.S. (she/her)
Learning Technologist

Connor Goyne

Connor Goyne, B.A. (he/they)
Associate Instructional Designer

Brian Carothers

Brian Carothers, M.A. (he/him)
Associate Instructional Designer

Hannah Glatt

Hannah Glatt, M.Ed., M.Ar.H. (she/her)
Remote Learning Experience and eTextbook Designer

Jisha Kumar

Jisha S. Kumar, B.Eng. (she/her)
Instructional Design Assistant

Nick Gavin

Nicholas Gavin, B.S. (he/him)
Instructional Design Assistant

Supraja Meka

Supraja Rama Meka, B.Tech. (she/her)
Instructional Design Assistant